Original Warmer Refills Update
I am sad to report that the Claire Burke Original and Apple Jack Warmer Refills have experienced another delay. On December 3rd I spoke with Mark who told me he expected 5000 to arrive at their warehouse within one week. Today I checked with them to find out if our shipments had left the warehouse.
Mark tells me the warmer refills have arrived from Portugal but are now being held by Canadian Customs for inspection. This apparently can take as long as 2 weeks because this is the first time this supplier has imported into Canada. What rotten timing! Now that Claire Burke has shut down their US warehouse to be moved from Upstate NY to Canada, there is no way we can have these to our customers by Christmas.
The new Canadian warehouse will resume shipments on January 2nd. By then, the warmer refills should be in stock. This means we probably will not get these prior to January 7th. UGGHHH…
If we can all muddle along through the last of these shortages in January, hopefully things will improve with Claire Burke as we move into February. Again, our sincere apologies for the delay.
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